Updates: How to Reach the Evolution Team
Good day, explorers!
Those of you who have been with us since our beta days may have noticed that we’ve been migrating all of our content from our old site to this shiny new one. In the next week or so, we plan to deactivate “digital.northstargames.com” entirely to keep everything easily accessible and in one place.
With that change, we will also be deactivating the forums page on the old site in the next several days. These forums were very helpful for feature discussions and feedback when the game was still in beta, but has been somewhat limiting since the game’s release. We now have a contact page for your customer service needs, which is a direct line to the Evolution team to ask questions or give feedback. If you’d like to engage in discussion with other Evolution players, we also have a Discord server for the game that anyone can join!
To help the Evolution community make the best use of these tools and get their questions answered quickly, here’s a handy guide for the easiest ways to reach us or the community of players:
Contact Us – This sends an email directly to digital@northstargames.com, depending on the content of your message, it will be answered quickly by either QA or the Customer Service team.
Discord – This is a public server for Evolution players! This server is also monitored regularly by the Evolution QA team so we can answer questions that may arise, but if you have a pressing inquiry, we recommend using the “contact us” page so we can track your submission more easily.
In-Game Feedback – In Evolution: The Video Game you will notice a button at the bottom of the “Settings” menu (the little cog in the lower left) labeled “Feedback.” This is an ideal way to report bugs and UI issues, as submitting feedback with this button automatically captures a screenshot and technical information about your device.
People are talking about Evolution: The Video Game all over the internet, but these official channels are the best way to ensure your voice is heard immediately. We have also set up this handy FAQ page, and will be adding to it regularly as we see patterns arise.
Keep on exploring, and if you need a guide, just reach out to the North Star Digital team!
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